Nature of the problem , Server will reboot frequently with the BugCheck 7F:The bug check is : 0x0000007f (0x0000000d, 0x00000000, 0x00000000, 0x00000000)
While analyzing the issue , we found that it has cause due to symentec Antivirus, Recomended to analyze dump for correctly identifing the problem.
In my environment i found that the issue cause due to symentec antivirus since i have the dump trace which indicates , that the issue is related to savart.sys This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault), Dont disable since if you disable also symentec will interact with kernel Instead uninstall symentec and found server is stable then applied below fix to resolve the issue.
Event log
1005 auto protect couldnot scan the file <location> for virus due to low kernal stack.
Solution : -
Upgrade the symentec antivirus to latest version which will correct the issue.
While analyzing the issue , we found that it has cause due to symentec Antivirus, Recomended to analyze dump for correctly identifing the problem.
In my environment i found that the issue cause due to symentec antivirus since i have the dump trace which indicates , that the issue is related to savart.sys This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault), Dont disable since if you disable also symentec will interact with kernel Instead uninstall symentec and found server is stable then applied below fix to resolve the issue.
Event log
1005 auto protect couldnot scan the file <location> for virus due to low kernal stack.
Solution : -
Upgrade the symentec antivirus to latest version which will correct the issue.
Don't find fault, find a remedy. See the link below for more info.
ReplyDelete#fault
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